Professional Goals

Seeking an entry-level position in a reputed organization to become proficient in programming and attain an in-depth knowledge of computing systems which results in the development of both company and myself.

Experience
Traffic Assistant
Turkmenistan Airlines
in Sri Guru Ram Dass Jee International Airport, Adliwala Road, Raja Sansi, Amritsar, Punjab, 143101, India

12/2017 - Present

Core Competencies:

Manning the check-in counters that serve departing passengers. Here, the duties include checking the passengers in for their flights, redirecting or rebooking customers whose flights have either been delayed or canceled, and giving updates to passengers who are waiting in the lobbies. Performing cabin services to ensure that passengers are comfortable during their flights. Cabin services include cleaning and restocking the planes before the passengers can board them. Issuing tickets to passengers. Assisting passengers by answering questions, providing directions, or attending to their other needs. This includes helping passengers with inquiries about delayed or lost baggage. Assisting passengers with luggage check-ins at the ticket counter. Confirming the identities of passengers, and providing them with boarding passes. Giving special assistance to disabled passengers. Loading and unloading bags and other luggage to and from the plane.
Customer Support Executive
NSPL-IT COMPANY
in Amritsar I Tahsil, Punjab, India

https://www.nspl.co.in/

08/2016 - 10/2016

Core Competencies:

Manage large amounts of incoming phone calls. Provide accurate, valid and complete information by using the right methods/tools. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents.
Education
Sri Sai Group Of Institutes
Degree: B.Tech in C.S.E

2013 - 2016

Description:

Degree : Computer Science Engineering (CSE). University/Board : I.K Gujral Punjab Technical University(JAL). Passing Year : 2016 Percentage : 75%
Sai Polytechnic College
Degree: Diploma in C.S.E

2010 - 2013

Description:

Diploma : Computer Science Engineering (CSE). University/Board : Punjab State Board of Technical Education and Industrial Training(CHD). Passing Year : 2013 Percentage : 72%
Skills
Soft skills

Good Communication, Fast Learner, Punctual

Other information
Interests

Traveling, Listening Music